How would you react if you opened a marketing email addressed to “Dear shopper?” In this day and age, you’d wonder how healthy the company was to cut … Read more about The Importance of Personalization for Customer Experience
Tomorrowland in the Workplace
When I started my business in the early 1980s and bought a desktop computer and fax machine, I thought technology had reached a pinnacle. Then came … Read more about Tomorrowland in the Workplace
