Barbara Weltman

Big Ideas for Small Business, Inc.

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Turn Customers into Advocates

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Small Thanks with Google lets you print and share custom materials (e.g., posters, social images) using your customers’ reviews. #SmallThanks will encourage customers to leave reviews of their favorite spots on Google and to spread the word on social media. Companies will first claim their business through Google My Business, and #SmallThanks will use machine learning to pull key sentences from positive reviews from 4-5 star reviews.