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Barbara Weltman

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AI for Customer Service?

April 12, 2019 / By Barbara Weltman

Chatbots using artificial intelligence may help with routine customer questions and route more complex problems to your “live” customer service agents. Some options: LivePerson, Nuance, and InTheChat.

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Small business ideas, business tax news and small business consulting from Barbara Weltman to provide business owners with the information they need to succeed. Visit our small business blog, Idea of The Day®, small business books and articles on small business taxes, small business finance and small business legal advice.

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